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Positive Image was born from a natural synergy between two dynamic individuals, Nicole Manzer and Alicia Lumsden. Their connection stemmed from shared values and business philosophies—fostering a culture of positivity within their teams and salons, and an unwavering commitment to environmental and social responsibility.

Their journey began when they harnessed their entrepreneurial spirits to create vibrant communities on platforms like Clubhouse and Facebook, bringing together hairstylists and salon owners from around the world. With a collective experience of 21 years in salon ownership and nearly four decades of hairdressing expertise, Nicole and Alicia are a formidable duo.

What sets them apart is not just their artistry but also their analytical minds. They have a deep-rooted passion for numbers and metrics, which has allowed them to cultivate salons that thrive in sustainable environments. From the inception of their careers, they've been nurturing and mentoring budding hairstylists, an endeavor they continue by guiding their teams and fellow professionals in the industry.

Nicole and Alicia's journey is a testament to the power of positivity, mentorship, and a shared vision for an inclusive and sustainable future in the world of hairdressing and salon ownership.

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  2. Cancellation Clarity: Crafting Policies for Salon Success

Cancellation Clarity: Crafting Policies for Salon Success

Feb 10, 2024

Join hosts Nicole and Alicia in our latest episode, "Cancellation Clarity: Crafting Policies for Salon Success." Dive deep into the world of cancellation policies as we unpack the essential components of effective policy creation and enforcement within the salon industry.

Nicole and Alicia share their personal insights into developing robust policies that balance client satisfaction with business needs. Explore the legal and compliance considerations necessary for protecting your salon's interests while maintaining professionalism and transparency. Gain practical tips for effectively communicating and enforcing your policy, ensuring mutual respect between your salon and its clients.

Whether you're refining an existing policy or creating one from scratch, this episode provides invaluable guidance to help you navigate the complexities of cancellation policies and set the foundation for salon success.

Let us know your favourite part on our socials.

Find us on Instagram @hello.positiveimage @nicole.manzer @aliciacreate

Email us any ideas suggestions or comments at hello.positiveimage@gmail.com

Work with Nicole - manzermethodcoaching@gmaill.com

Work with Alicia - alicia.lumsden.to@gmail.com

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